Knowledgebase

How to Access Your Server (SSH / RDP)

Print
SSH
RDP
PuTTY
0

Once your server is activated, you will receive an email containing your login details (IP address, port, username, and password). You must use this information to connect and manage your server.

Accessing a Linux Server via SSH

From Windows:

  1. Download and install PuTTY.
  2. Open PuTTY and enter your server’s IP address in the Host Name field.
  3. In the Port field, enter the port provided in your activation email (usually 22 unless specified otherwise).
  4. Click Open to start the connection.
  5. When prompted, enter your username (usually root) and the password sent to you by email.

From Linux or macOS:

  1. Open the Terminal application.
  2. Run the following command, replacing your-server-ip and port with the values from your activation email:
ssh -p port root@your-server-ip
Note: When typing your password in PuTTY or Terminal, nothing will appear on screen for security reasons. This is normal.

Accessing a Windows Server via RDP

  1. On Windows, open Remote Desktop Connection from the Start menu.
  2. Enter your server’s IP address in the Computer field along with the port provided in your activation email (usually 3389 unless specified otherwise).
  3. Click Connect.
  4. Enter your username (usually Administrator) and the password sent to you by email.
Note: On macOS or Linux, you can use alternative applications such as Microsoft Remote Desktop.

Additional Notes

  • Always make sure you are using the correct port provided in your activation email.
  • If you are unable to log in (due to incorrect password or port issues), please contact our support team directly for assistance.
Need help? If you face any issues while accessing your server, do not hesitate to contact our support team.
Was this answer helpful?