Knowledgebase

Automated backups are daily full snapshots of your server's content, saved automatically without any action required from you. This feature allows you to restore your server to a previous state when needed — whether to recover specific files or to fully restore the entire server.

How to Access the Backup Page

1. Log in to the Client Area
2. Go to My Services and select your VPS server
3. In the control panel, click on the Advanced Operations section
4. Click the Backup button

Understanding the Backup Dashboard

The page consists of three main sections:

1. Status Card

Displayed at the top of the page, showing:

• Status: Whether the backup service is active
• Schedule: The daily backup execution time in GMT+3
• Retention: Number of days backups are kept

2. Attached Backups

If you have previously mounted a backup, it will appear here with a Detach button to remove it when done.

3. Available Restore Points

A list of all saved backup copies with their dates. Each backup has two action buttons:

• Mount: Browse the backup contents without affecting your current data
• Full Restore: Replace your entire server with the contents of this backup

Managing the Backup Schedule

You can set the time for your daily backup to suit your schedule:

1. On the Backup page, locate the Schedule section
2. Select the desired hour and minute (minutes are in steps of 5)
3. Click the Save Schedule button

Available Backup Operations

1. Mount Backup

Mounting a backup attaches it to your server as a separate virtual disk (similar to plugging in a USB drive), allowing you to browse and recover specific files without touching your current server data.

Steps to mount a backup:

1. In the Available Restore Points list, select the desired backup
2. Click the Mount button
3. Enter your security question answer when prompted
4. Click Confirm
5. Your server will restart and the backup will appear under Attached Backups

Accessing files after mounting on Linux:

Identify the new disk in the list (e.g., /dev/sdb), then mount it:

You can now browse and recover files from /mnt/backup

Accessing files after mounting on Windows:

• Open Disk Management from the Start menu
• The new disk will appear in the list
• Right-click it and assign a drive letter to access it through File Explorer

2. Detach Backup

Once you're done browsing a mounted backup, detach it to remove the virtual disk from your server.

1. In the Attached Backups section, click the Detach button
2. Confirm the operation
3. Your server will restart and the backup disk will be removed

3. Full Restore

A full restore completely replaces your server's contents with the selected backup. Use this when you want to roll back the entire server to a previous state.

Steps to perform a full restore:

1. In the Available Restore Points list, select the desired backup
2. Click the Full Restore button
3. Enter your security question answer when prompted
4. Click Confirm Restore
5. The restore process will begin and may take some time depending on server size
6. You will receive an email notification at your registered address when the restore is complete

Operations Summary

• Mount: Safe – attaches the backup as a separate disk for file browsing only – requires server restart
• Detach: Safe – removes the attached backup disk – requires server restart
• Full Restore: Destructive – replaces the entire server with backup contents – cannot be undone