To add a custom email account to Microsoft Outlook, follow these steps:
Prerequisites
First Step: Make sure you've created the email account first through cPanel. Follow this guide to create an email account
Step One: Open Add Account Wizard
- Open Microsoft Outlook application
- From the "File" menu, select "Add Account"

Step Two: Enter Email Address
- Enter the complete email address you want to add
- Click "Connect" to continue

Step Three: Choose Protocol Type
- Select your preferred email type:
- IMAP: Best for accessing from multiple devices (keeps messages synchronized)
- POP3: Suitable for accessing from a single device only

We recommend using IMAP as it keeps your messages synchronized across all devices and maintains a copy on the server.
Step Four: Configure IMAP Server
- Enter IMAP server settings as shown below:

IMAP Settings:
Incoming mail server: mail.yourdomain.com
Port: 993
Encryption: SSL/TLS
Outgoing mail server: mail.yourdomain.com
Port: 465
Encryption: SSL/TLS
Incoming mail server: mail.yourdomain.com
Port: 993
Encryption: SSL/TLS
Outgoing mail server: mail.yourdomain.com
Port: 465
Encryption: SSL/TLS
Configure POP3 Server (Optional)
If you prefer using POP3 instead of IMAP:

POP3 Settings:
Incoming mail server: mail.yourdomain.com
Port: 995
Encryption: SSL/TLS
Outgoing mail server: mail.yourdomain.com
Port: 465
Encryption: SSL/TLS
Incoming mail server: mail.yourdomain.com
Port: 995
Encryption: SSL/TLS
Outgoing mail server: mail.yourdomain.com
Port: 465
Encryption: SSL/TLS
Step Five: Enter Password
- Click "Next"
- Enter your email password
- Click "Connect" to complete the setup

Step Six: Confirm Successful Setup
- A confirmation message will appear showing successful account addition
- You can now start using the email to send and receive messages

Detailed Settings Table
| Server Type | Settings |
|---|---|
| Incoming Server | mail.yourdomain.com • IMAP Port: 993 (SSL/TLS) • POP3 Port: 995 (SSL/TLS) |
| Outgoing Server | mail.yourdomain.com • SMTP Port: 465 (SSL/TLS) |
|
Important: Replace
yourdomain.com with your actual domain name. |
|
Tips for Better Usage
- Choose IMAP: For accessing from multiple devices
- Ensure Encryption: Always use SSL/TLS
- Strong Password: Use a secure password
- Regular Backup: Create backups of your messages periodically
- Keep Updated: Maintain Outlook updates
Troubleshooting: If you encounter connection issues, verify:
• Email address and password accuracy
• Firewall and Antivirus settings
• Stable internet connection
• Email address and password accuracy
• Firewall and Antivirus settings
• Stable internet connection